As we’re all aware, these covid-related guidelines have altered the way we live today. Characterised by low-touch interactions, health and safety measures, and new human behaviours, we’re now living in the Low Touch Economy. But what does this mean for your business and its packaging?
The importance of ecommerce packaging
Due to COVID-19 resulting in to a new Low Touch Economy, consumer behaviour has shifted. People are avoiding supermarkets, local shops, and restaurants, causing ecommerce demand to rise exponentially. In fact, 68% of consumers surveyed say COVID-19 elevated their expectations of companies’ digital capabilities.
With the majority of purchases now being put through online, businesses around the world must have an effective strategy in place to streamline their online service.
But to keep customers happy and your business running smoothly, you’ve got to consider the offline element too. Packaging plays a vital role in how your business is perceived and how likely customers are to make a return and/or recommendation to others.
To ensure the current rise in online orders are fulfilled by your business, a reliable packaging solution is a must. At Swiftpak, our extensive range of packaging products are constantly stocked to ensure you have the ammunition needed to deliver for your customers. Our solutions can be tailored to your product requirements, offer superior protection, and arrive on time, every time. If you’re looking for an experience packaging supplier to help your business thrive during COVID-19, contact one of our packaging experts today.