An example of greenwashing can be seen above, where in early 2020, Ryanair announced itself as Europe’s “lowest emissions airline” in an attempt to win more customers. The claim was mostly made up and resulted in the Advertising Standards Agency banning the ad.
It’s important to note that ‘greenwashing’ is usually not done out of malice, but due to a lack of understanding from the company’s side on the true environmental performance of their products. However, these kinds of misleading messages can still cause significant damage to customer trust.
Whatever the reason for the greenwashing, The Competition and Markets Authority (CMA) warned businesses that they had until the New Year to make sure their environmental claims comply with the law. This is following their investigation that found 40% of green claims made online could be misleading, suggesting thousands of businesses could be breaking the law and risking their reputation.
The CMA are to carry out a full review of misleading green claims early this year and stand ready to act against offending firms. So, with that being said, it’s important for businesses to avoid greenwashing now more than ever.
How to spot greenwashing
As we have discussed, greenwashing is happening in all businesses all over the world, so how can you spot the organisations that are greenwashing?
Firstly, be suspicious of any company that presents ‘green’ claims that are very vague. For example, describing their products as “eco-friendly”, “all natural”, or “chemical free”, without offering any information to show these claims are true. Other common ways companies may try to greenwash you are:
- If the statements seem over-ambitious with no proof and sound too good to be true, they probably are.
- If it seems more reactive rather than proactive, meaning that they are only saying their products are ‘natural’ or ‘green’ to grow their profits, rather than because they are actually actively trying to help the environment.
- Beware of images, just because a company has placed pictures of a green plant or emoji on their product, does not mean the product is as sustainable or as good for the environment as it may seem.
- Look out for misleading text on products like “free-of” (traces of harmful ingredients could still be present from manufacturing process unless tested individually), “non-toxic” (everything has some level of toxicity, the question is how much), “clean” when there is no definition or regulations on specific criteria so anything could be called such whether proven safe or not, “green” fashion brands where clothing has some sustainable attributes, but only a small percentage of recycled content is used, “biodegradable” (doesn’t mean chemicals weren’t used in the manufacturing of the product).
Basically, always watch out for companies that do support their claims with reputable tests and certifications.